Is there a tree in my area?

Why isn’t there a mask tree in my area?

How do I contact my nearest tree?

Will there be masks on my nearest tree if I go now?

Can you supply a lip-reading mask?

Can I buy or order masks from you?

I have a hospital appointment; can you supply me with a mask?

I am a health or social care worker, can I get a mask to travel to/from work?

I am an organisation or business and have to provide masks to my customers/ staff, can you supply masks for me?

I would like a specific fabric, can you provide a mask for me?

Can I try masks on for size?

How much are your masks?

I have some bedding or fabric that I can donate, can you come and collect it?

Do these masks actually work?

Do I need to wash the mask at 60 degrees?

I fundraise for a charity and our donations are really down, can you send us the money you raise?

I could set up a mask tree, can you give me any advice?

Why do you put your masks in plastic bags? That is not very eco-friendly.

Is there a tree in my area?

Please check our map. Most mask trees are generally put out daily, but please check the map for details to see if they only pop up once a week.

Why isn’t there a mask tree in my area?

If there isn’t a tree near to you please share our Facebook Community page or website address (www.communitymasktrees.org) and appeal for local sewing volunteers to host a tree and we will support them to establish a tree in your area.

How do I contact my nearest tree?

Most mask trees are hosted in people’s front gardens so it is easy to contact the host. Many mask trees use a Facebook group and we will endeavour to include this detail on the map information. Please check our map

Will there be masks on my nearest tree if I go now?

We are unable to tell you what stock is available on each tree.

Can you supply a lip-reading mask?

Most of our volunteers are only able to make a basic cloth mask so we are unable to guarantee any supply of lip reading masks. Face friendly masks are available to buy from www.friendlyfacemasks.co.uk.

Can I buy or order masks from you?

Community Mask Tree volunteers do not sell masks or take orders. They make what they can and pop them on a tree for passers-by to take a mask (and maybe leave a donation to cover costs). This means we are able to provide cloth masks in the heart of our communities without overwhelming our volunteers with requests or demands.

I have a hospital appointment; can you supply me with a mask?

If you have a Community Mask Tree near to you, you can visit it and take a mask. We are unable to respond to individual requests/ post masks. Please check our map

I am a health or social care worker, can I get a mask to travel to/from work?

If you have a Community Mask Tree near to you, you can visit it and take a mask. We are unable to respond to individual requests/ post masks. Please check our map.  Cloth face coverings are mandatory for everyone on public transport and recommended in enclosed public spaces, therefore we are making our masks equally available to all.

I am an organisation or business and have to provide masks to my customers/ staff, can you supply masks for me?

Community Masks Trees deliver cloth masks to individuals in the heart of their communities. To protect our volunteers from being overwhelmed with orders and requests we ask you to encourage your staff and customers to source a mask from their nearest Community Mask Tree. We are unable to take requests for bulk orders. Please check our map for the nearest mask tree. 

I would like a specific fabric, can you provide a mask for me?

We are unable to provide specific fabric, but we do endeavour to provide a range of sizes, including; men’s, ladies, teenagers, child age 7-12, and child age 3-6. Masks for children under the age of two are not recommended due to an increased risk of suffocation. There are lots of retail outlets selling masks made from specific fabrics.

Can I try masks on for size?

Please do not try on masks for size. We provide a range of sizes; men’s, ladies, teenagers, child age 7-12, and child age 3-6. Masks for children under the age of two are not recommended due to an increased risk of suffocation. We also aim to make masks with adjustable elastic/ties to help you achieve best fit.

How much are your masks?

Everyone is free to take a mask from one of our trees but if you are able to leave a donation to help cover costs it is much appreciated. Each mask costs about £2 to make. Any excess donations will be given to charity or community projects.

I have some bedding or fabric that I can donate, can you come and collect it?

We really appreciate donations of bedding and fabric (and cotton thread and elastic), please drop these off at your nearest community mask tree Please check our map

Do these masks actually work?

We are unable to comment on the science behind the efficacy of these masks but they are made in accordance with PHE government guidance and/or WHO guidance.

Do I need to wash the mask at 60 degrees?

The government advise that cloth masks can be put in your normal daily wash.

I fundraise for a charity and our donations are really down, can you send us the money you raise?

All mask tree hosts are free to promise their donations to a charity of their choice. You could consider hosting your own mask tree. 

I could set up a mask tree, can you give me any advice?

We have a Facebook support group for mask makers and trees hosts, where we provide lots of tips and support. 

Why do you put your masks in plastic bags? That is not very eco-friendly.

On some trees bags are used to protect the masks from rain, to offer some infection control and so the size can be labelled. We do encourage people to leave the bags so they can be re-used. Not all trees use bags – when the weather is good the sunlight can be effective in killing the virus.